Jul 1, 2024 | Communication, Business, General
One of the true tests of a strong client relationship is how you react when they call you. Do you answer enthusiastically and desire to hear what is happening? Or do you cringe and shy away from the phone? How you react speaks volumes and can give you great insight...
Dec 12, 2022 | Business, Communication, General, How To, Tips
By: Kim I Plyler Flexibility, grit and adapting are essential for success in today’s business world. To stay ahead of the competition, your business model must be agile enough to adjust quickly to changing market conditions. You need flexibility, grit and...
May 6, 2022 | Communication, Business, How To, Social Media
As the landscape of how communication has changed over the years, social media has pushed its way to the forefront. Having a strategical conversation with clients about social media and what works best for them to send a clear message is important. Certain platforms...
Apr 20, 2021 | Business, Communication
People have different ways of communicating. Assertive communication is more effective than other styles. Complete the following to learn more about your style of communicating. Passive Communication Compliant Submissive Doesn’t talk much or rambles on without saying...
Apr 13, 2021 | Communication, Business
Levels of Conversation Small Talk – you know this – boring – mundane – predictable:We use small talk more than any other form of communication. It is very basic, surface-level discussion with little disclosure and lacking emotional content....
Apr 7, 2021 | Communication, Business, Tips, Tricks & Tools
How we say things makes a big difference in the response we get. Psychology literature says we’re not responsible for another person’s reactions and that nobody can cause us to react or feel a certain way. Yes and No Yes, we must take control of and responsibility for...
