A successful organization is held together by communication. Here at SahlComm, I’d like to think our ability to communicate throughout the organization is excellent. For other companies or organizations, communication may be an aspect that requires some attention and evaluation.
In regards to communication pros and cons, I have had personal experience in having leadership positions in organizations. During this, I have noted three general concepts organizations should instate in order to have a successful and strong group and culture.
1. Keep all lines of communication open. As leaders of an organization, it is difficult to communicate to one another if one is not available to converse. If there is a task that needs to be completed or if a crisis has risen, co-leaders and even other members must be able to receive and distribute the message throughout the organization. Allowing for an open and active line of communication can prevent possible mistakes that may occur when passing the message along from one person to another.
2. Proper speaking skills is a necessity. In order to be a leader, one must have excellent speaking skills. If a leader cannot efficiently communicate their ideas, tasks, and information in general, the organization’s communications as a whole will be an overarching obstacle. Keeping to the point and stating only essential information will keep the organization afloat. Adding unnecessary information and rambling can lead to an even more puzzled group of members, which not only clouds the communication but also the organizations’ culture.
3. Offer support to any lost members. An organization may have exceptional communication skills, but there are often members who may need further explanation. As a leader, allowing the opportunity for any questions is ideal. Make sure to extend a welcoming invite for questions and feedback. Members of the organization should feel comfortable enough to approach their leaders with any concerns, comments, or even possible ideas that may be beneficial to the organization; after all, communicating and listening come hand-in-hand. Moreover, the invite for questions or feedback does not end there: the leaders must also then follow up appropriately. If a member asks a question, the leader should provide an answer as soon and as clear as possible; if a member offers feedback, the leader should respond effectively and, if the feedback is constructive, utilize it.
In order to have a successful organization — in any aspect of life — effective communication is vital. As a leader, one must be available for communicating, have the ability to successfully speak to the masses, and ease the confusion members may have. As a member, one must listen thoroughly to what is being communicated by leaders and by other members, and should be comfortable enough to clarify or ask for help when needed. When all members of an organization do their part in the communicating process, a successful organization can be blossomed and maintained.